Legacy Return Policy (Discontinued)

RETURNS ARE LIMITED TO ONE ITEM PER CUSTOMER AND CALENDAR YEAR.

IF YOU ORDER MULTIPLE ITEMS FROM OUR STORE, YOU CAN ONLY RETURN ONE. 

NO REFUNDS ARE ISSUED FOR ITEMS SENT BACK TO US OUTSIDE THE RETURN WINDOW, FOR DAMAGED OR DIRTY ITEMS, INCOMPLETE ITEMS OR ITEMS THAT EXCEED THE ALLOWED RETURN QUANTITY.

YOU HAVE 14 DAYS UPON RECEIPT OF YOUR ORDER TO RETURN AN ITEM
SHIPPING COSTS ARE NON REFUNDABLE
RETURN SHIPPING COST IS YOUR RESPONSIBILITY AS A CUSTOMER

TO START A RETURN SHIP BACK YOUR ITEM TO:

PineTales Returns Department
9393 N 90TH ST, Suite 102
Scottsdale, AZ 85258

Once you shipped the item, please send us a message so we know your return is on the way back to us. CLICK HERE to send your message.