Refund Policy

Returns Policy PineTales

All Sales Are Final

For hygiene reasons—and out of respect for your health—returns, exchanges, and cancellations are not accepted.

Would you sleep on a pillow that’s been tried, tested, and sent back by someone else? That’s the reality behind many “risk-free trial” offers.

At PineTales, we don’t gamble with your well-being. Every pillow we ship is made just for you—never returned, never resold, never repackaged.

Because peace of mind starts with knowing exactly where your pillow’s been: nowhere but in your hands.

Want to know why we stand behind this policy? Read more here →